Right now, today: call the clinic or telehealth service that prescribes your PrEP and tell them about the result. Don't start, stop or double any medicine on your own. If you can't reach them, a community health center or your local health department's HIV program can help you get confirmatory testing quickly.

Step 1: confirm the result

No single HIV screening test is a diagnosis. CDC's clinical guidance tells PrEP prescribers to confirm a positive result with further laboratory testing before treating it as HIV. That usually means a lab blood draw that looks for HIV antigen and antibodies, plus an HIV RNA (viral load) test that looks for the virus itself.

This step matters even more if your reactive result came from a rapid fingerstick test or an at-home self-test. CDC notes that most FDA-approved self-tests are antibody tests, which are designed for screening, not for diagnosis. Our sister site explains how the different HIV test types compare.

Why PrEP can make results unclear

PrEP medicine can slow the virus down in early infection. That can delay or blur the signals tests look for, so results sometimes come back mixed, for example a weakly reactive antibody test with a very low or undetectable viral load. CDC's guidance for unclear results is to:

For people on daily pills, CDC lists several options while status is unclear: continuing PrEP, adding a third drug as a 28-day PEP course, or pausing PrEP for 1 to 2 weeks. Which one makes sense depends on your situation, so this is your clinician's call, not a guess to make on your own.

Step 2: if HIV is confirmed, switch to full treatment

PrEP medicines aren't designed to treat HIV. CDC's PrEP guideline states that the two-drug pills (F/TDF and F/TAF) and single-drug cabotegravir are inadequate therapy for established HIV infection. Once HIV is confirmed, you'll move to a full antiretroviral treatment regimen chosen by an HIV clinician.

CDC's treatment guidance is that everyone with HIV should take treatment, no matter how healthy they feel, and that starting soon protects the immune system. Ask your clinic how soon you can start. Many move quickly.

Step 3: resistance testing

When HIV gets past PrEP, the virus has been exposed to PrEP drugs, and sometimes it develops mutations that make those drugs, or related ones, work less well. CDC's guideline says that after a diagnosis, clinicians should order a viral load, resistance testing, and a CD4 count to guide treatment decisions.

Resistance results take some time to come back. Your clinician may start a regimen right away and adjust it if the results call for that. Modern HIV treatment includes several drug classes, so there are options even when resistance is found.

Step 4: get connected to ongoing care

Depending on where you got PrEP, the PrEP service may refer you to an HIV care provider rather than treating you itself. Ask them for a warm handoff: a named clinic and an appointment, not just a phone number.

Paying for HIV care

Our state pages list local clinics and programs, and our PrEP near me guide covers how to find nearby HIV services.

What about partners?

Your health department or clinic can help you notify recent partners confidentially, so they can get tested and consider PEP if an exposure was within 72 hours, or PrEP going forward. CDC's PrEP guidance also tells clinicians to report new infections to the local health department. That's routine public health reporting.

Looking further ahead: CDC states that people with HIV who take treatment and keep an undetectable viral load will not transmit HIV through sex. This is often called Undetectable = Untransmittable, or U=U. CDC says most people reach viral control within six months of starting treatment. Our guide for couples explains how U=U works in mixed-status relationships.

How did this happen?

Most HIV infections in people prescribed PrEP happen when drug levels weren't protective: several missed pills, a gap between refills, a late or missed injection, or an exposure before protection had built up. Infections in people taking PrEP exactly as prescribed are rare, but they have been reported. Your clinician may ask about recent dosing because it helps them read your test results, not to assign blame.

Questions to ask at your next appointment

Write the answers down or ask for them through your patient portal. It's a lot of information at a stressful time, and having it in writing helps.

Whatever happened, HIV today is a manageable chronic condition, and the people around you, including clinicians, case managers and peer navigators, deal with this regularly. It's okay to ask for support, including for your mental health.

You don't have to figure this out alone

Your PrEP prescriber is your first call. If you don't have one, or you've lost touch with them, HRSA's Ryan White provider tool and your state HIV hotline can connect you to care, often at little or no cost.

Frequently Asked Questions

Can PrEP cause a false-positive HIV test?
PrEP itself doesn't make you test positive, but no test is perfect, and a single reactive screening result can be a false positive. That's why CDC calls for confirmatory lab testing before anyone is diagnosed. PrEP can also make early infection harder to detect, which is why unclear results are repeated.
Should I keep taking PrEP after a reactive test?
Don't make that call alone. Call your PrEP prescriber the same day. CDC's guidance gives clinicians several options while results are unclear, and for injectable cabotegravir it says to pause injections until HIV is ruled out. Your prescriber will tell you what to do with your next dose.
How can someone get HIV while on PrEP?
The most common reason is that the medicine wasn't at protective levels, for example after missed pills or a late injection. Infections in people taking PrEP consistently are rare but have been reported. Either way, it isn't a moral failing, and what matters now is getting into care.
Will I be able to get HIV treatment if I'm uninsured?
Yes, in most cases. The federal Ryan White HIV/AIDS Program serves people with HIV who have low incomes and no insurance or not enough insurance, and can help with medicines at little or no cost. Community health centers and state AIDS Drug Assistance Programs are also options.
How soon should treatment start?
As soon as possible. CDC says everyone with HIV should take treatment, and that waiting lets the virus keep damaging the immune system and raises transmission risk. Ask your clinic how quickly they can start you.

This guide is general health information, not medical advice, and it doesn't replace a conversation with a clinician who knows your history. Guidance and program rules change; we last reviewed this page on October 12, 2026. Spot something out of date? Tell us.